Your rights
These terms and conditions do not affect your statutory rights. You must be 18 years old or over to purchase from self study buyer.
We comply with "Consumer Protection (Distance Selling) Regulations 2000" as laid out by the UK Department of Trade and Industry.
- You have the right to cancel your order without giving a reason during the cancellation period. The cancellation period is 7 days and begins on the day you receive your goods. For communicating, you should use details provided on our Contact Us page.
- If you wish to cancel:
- You may optionally phone us to let us know in advance.
- You MUST inform us in writing via post or e-mail.
- We will issue you with a 'Returns Number' and an address to which the goods should be returned to.
- You need to return the goods to us at your own expense. In the event that you do not return the goods to us, a deduction will be made from the refund to cover the direct cost of collecting the goods.
- Your money will be refunded within 30 days of receipt of your written cancellation.
- IMPORTANT EXCEPTION: If you have unsealed any of the sealed goods (CD computer software), the 7 days cancellation period DOES NOT apply.
Errors, Omissions and Changes
Errors and omissions excepted. Due to the nature of the market we cannot guarantee that there will not be any errors
or omissions. If we notice any error or omission that affects your order, you will be given the opportunity to cancel
your order or proceed with the corrections.
Changes may me made without prior notification at any time.
Shipping and Tax
Upon confirmation of payment (credit card authorisation code received or payment cleared), goods ordered will be dispatched.
Shipping Timescales - Goods will normally be delivered within 5/6 working days. This is a guideline. See Disclaimers below.
Costs - Shipping is currently FREE OF CHARGE to the UK, Ireland and France.
Taxes - All goods will incur United Kingdom VAT (Value Added Tax) charged at 15%. Calculated tax will be displayed once items
are added to your basket and will be rounded up to the nearest penny.
Outside the UK? - For outside the UK, please contact us to discuss your requirements. We will need to contact our couriers to calculate/arrange
shipping which will affect the cost and delivery timescales. Also, shipped products could be liable to other duties and the
receiver should ensure all such duties are paid to the appropriate authorities as we do not charge, collect or pay duties or
taxes other than those mentioned.
Disclaimers
Some events are outside our control (e.g. dictated by suppliers, couriers, etc.). If goods are not delivered within 15 working days,
we will gladly offer you a full refund including shipping costs. This also means that CD images shown are as a guideline only and
may differ with respect to colours and actual graphics used on the CDs dispatched.
Items are sold subject to availability.
Self study buyer accepts no liability what so ever for claims of damages of any kind as a result of ordering goods from us
that may arise (including use of media).
Trademarks
'Windows' and its variants are registered trademarks of Microsoft Corporation. Other brands, company and product names are
trademarks or registered trademarks of their respective holders and are hereby acknowledged.